Natalia Exclusif designates a Person in charge of personal information: Natalia Erchova.
Contact: nataliaexclusif@gmail.com | Mailing address: 1326 rue Beaubien Est, Montréal, Canada.
Purposes & Legal Grounds
We process personal information to perform our contract with you (orders, rentals, fittings, alterations), for our legitimate interests (security, fraud prevention, service improvement), and with your consent where required (e.g., marketing emails, analytics/ads cookies).
You may withdraw consent at any time.
Service Providers / Processors
We may share personal information with contracted service providers (payment processors, hosting/IT, shipping, alterations workshops) strictly for the purposes stated here and subject to confidentiality and security obligations.
Cross-Border Processing
Some service providers may process personal information outside Québec/Canada. We take measures to ensure comparable protection before any transfer (contractual safeguards and risk assessments, where required).
Retention
We keep personal information only as long as needed for the stated purposes and legal requirements, then securely delete or anonymize it. Typical periods:
Safeguards
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information (role-based access, encryption in transit, secure payment gateways, least-privilege access, staff confidentiality).
Your Rights
Subject to applicable law, you may access and correct your information, withdraw consent, object or limit certain processing, and request portability of certain digital information you provided to us. To exercise rights, contact the Privacy Officer above. You may also contact the Commission d’accès à l’information (Québec) or the Office of the Privacy Commissioner of Canada.
Cookies & Preferences
We use essential cookies to operate the site. Analytics/ads cookies load only with your consent via our cookie banner. You can change your choices at any time using Cookie Preferences in the footer.
Automated Decision-Making
We do not use automated decision-making that produces legal or similarly significant effects. If this ever changes, we will update this section.
Breach Notification (new)
If a privacy incident creates a risk of serious harm, we will notify the Québec regulator and affected individuals, and record the incident, as required by law.